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robroe
Bon Jovi Fan Club!!1


Joined: 20 Apr 2006
Posts: 48520
Location: GULAG

PostPosted: Sat Nov 17, 2018 3:26 am    Post subject: Aen Reply with quote

Bro my roeclaire thunder no longer works. It makes no sondz.

Can I mail it back to you to zap alive ?
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dots wrote:
rob's right.


dots wrote:
dots wrote:
don't talk about it!
when i say "don't talk about it",
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Doog
mid-century modem


Joined: 24 Apr 2006
Posts: 20976
Location: London

PostPosted: Sat Nov 17, 2018 10:15 am    Post subject: Reply with quote

Send him an email, dingus:

https://www.dwarfcraft.com/support.html

Quote:
1. Check your cables, please.
2. Test the pedal by itself with nothing else in the chain or connected to the power supply. Test it with other guitars/instruments. A lot of times, we will get pedals back and cannot recreate the issue, which means we can’t fix it.
3. Have you read the manual and watched the demo videos we provide? Make sure your in/out cables are in the right in/out jacks (right to left always). Make sure you have the power required. If a pedal is underpowered, it might do some, but not all, of the correct things. Try out some of the settings we provide in the demos/manuals - do they work? If the Happiness is squealing, try turning down the Rez knob. If your Destroyer is going crazy with oscillation/noise, have you tried to turn the Gain, Tone, and Starve knobs all the way clockwise and the volume pretty low? That usually works like a charm. If you are unsure of a setting or behavior, email us!
4. We have a limited lifetime warranty (see below) because we appreciate our customers forever. Email us and tell us what you have tried so far and we will get your pedal up and running again. We might ask you for a short video detailing the issue, so get your riffs ready. dwarfcraftdevices@gmail.com
5. You must also include a short note with your return address and the issues you are experiencing. If that is not included, the repair will be delayed. Most of the time, repairs take 1-2 weeks to finish.

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andrew floss musics
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NickS
.
.


Joined: 14 Jan 2008
Posts: 10253
Location: Nr. Basinggrad, UK

PostPosted: Sat Nov 17, 2018 7:29 pm    Post subject: Reply with quote

Have you tried pouring beer on it?
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robroe
Bon Jovi Fan Club!!1


Joined: 20 Apr 2006
Posts: 48520
Location: GULAG

PostPosted: Sun Nov 18, 2018 12:08 am    Post subject: Reply with quote

NickS wrote:
Have you tried pouring beer on it?


this may or may not be the actual cause of its demise.

that or kids
_________________
dots wrote:
rob's right.


dots wrote:
dots wrote:
don't talk about it!
when i say "don't talk about it",
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View user's profile Send private message Visit poster's website
robroe
Bon Jovi Fan Club!!1


Joined: 20 Apr 2006
Posts: 48520
Location: GULAG

PostPosted: Sun Nov 18, 2018 12:09 am    Post subject: Reply with quote

Doog wrote:
Send him an email, dingus:

https://www.dwarfcraft.com/support.html

Quote:
1. Check your cables, please.
2. Test the pedal by itself with nothing else in the chain or connected to the power supply. Test it with other guitars/instruments. A lot of times, we will get pedals back and cannot recreate the issue, which means we can’t fix it.
3. Have you read the manual and watched the demo videos we provide? Make sure your in/out cables are in the right in/out jacks (right to left always). Make sure you have the power required. If a pedal is underpowered, it might do some, but not all, of the correct things. Try out some of the settings we provide in the demos/manuals - do they work? If the Happiness is squealing, try turning down the Rez knob. If your Destroyer is going crazy with oscillation/noise, have you tried to turn the Gain, Tone, and Starve knobs all the way clockwise and the volume pretty low? That usually works like a charm. If you are unsure of a setting or behavior, email us!
4. We have a limited lifetime warranty (see below) because we appreciate our customers forever. Email us and tell us what you have tried so far and we will get your pedal up and running again. We might ask you for a short video detailing the issue, so get your riffs ready. dwarfcraftdevices@gmail.com
5. You must also include a short note with your return address and the issues you are experiencing. If that is not included, the repair will be delayed. Most of the time, repairs take 1-2 weeks to finish.


posting on short scale takes less time than reading all that shit, let alone doing it all. <3
_________________
dots wrote:
rob's right.


dots wrote:
dots wrote:
don't talk about it!
when i say "don't talk about it",
Back to top
View user's profile Send private message Visit poster's website
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