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dezb1
The Oppressor


Joined: 01 Mar 2009
Posts: 7247
Location: glasgow

PostPosted: Fri Jun 10, 2016 7:00 am    Post subject: Reply with quote

Packaging is undamaged, looks like it was packed like that at the factory. Aye from Thomann so it should go back easy enough was the last one they had so no replacement....
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Doog
can i get uhhh


Joined: 24 Apr 2006
Posts: 19236
Location: London

PostPosted: Fri Jun 10, 2016 9:29 am    Post subject: Reply with quote

FFS!
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BearBoy
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Joined: 30 Aug 2011
Posts: 5089
Location: Location: Location

PostPosted: Fri Jun 10, 2016 9:31 am    Post subject: Reply with quote


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Fran wrote:
I love how this place is basic as fuck.

ekwatts wrote:
I'm just going to smash it in with a hammer and hope it works. Tone is all in the fingers anyway.
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sunshiner
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Joined: 02 Nov 2012
Posts: 3470
Location: Around the corner

PostPosted: Fri Jun 10, 2016 10:20 am    Post subject: Reply with quote

Bummer. It could happen during the shipping. If someone stored the box vertically and then it rapidly fell flat on the floor. No damage on the package and a torn off neck. Still very upsetting
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matte30is wrote:
Someone man up and get a balloon.
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dezb1
The Oppressor


Joined: 01 Mar 2009
Posts: 7247
Location: glasgow

PostPosted: Fri Jun 10, 2016 10:47 am    Post subject: Reply with quote

sunshiner wrote:
Bummer. It could happen during the shipping. If someone stored the box vertically and then it rapidly fell flat on the floor. No damage on the package and a torn off neck. Still very upsetting


Fair point, Pictures of guitar and packaging sent off. Waiting on a reply.
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BoringPostcards
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Joined: 30 Jul 2009
Posts: 1424
Location: Newfoundland

PostPosted: Sat Jun 11, 2016 1:50 pm    Post subject: Reply with quote

How gooched is it? Can it be repaired without spending too much?
That guitar looks worth it, if the damage wasn't too catastrophic.
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Det er mig der holder trĉerne sammen
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dezb1
The Oppressor


Joined: 01 Mar 2009
Posts: 7247
Location: glasgow

PostPosted: Sat Jun 11, 2016 2:53 pm    Post subject: Reply with quote

It should have been a thing of beauty, but it's mangled they'd have to pretty much give me the guitar in order for me to take the risk of a fix.
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dezb1
The Oppressor


Joined: 01 Mar 2009
Posts: 7247
Location: glasgow

PostPosted: Tue Jun 14, 2016 7:18 pm    Post subject: Reply with quote

Anyone here had dealings sending a damaged guitar back to Thomson? I've sent a cab that i didnt like back and they were very efficient... but with this damaged guitar they're really dragging their heals I've still not received any info on sending it back all I've had is a form to fill in stating what's wrong with the guitar that I had to send back in order for the return to proceed but that was Saturday .
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Fakir Mustache
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Joined: 25 Sep 2013
Posts: 3205

PostPosted: Wed Jun 15, 2016 6:28 am    Post subject: Reply with quote

It takes them a up o a week to send the return ticket, but it'll come. The return is free, you just print the labels and stick them on.

The reason it takes a while is because several people have to check it out and approve the return.
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dezb1 wrote:
I only buy synths with mini keys as I like the shortscale synths.
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dezb1
The Oppressor


Joined: 01 Mar 2009
Posts: 7247
Location: glasgow

PostPosted: Wed Jun 15, 2016 2:14 pm    Post subject: Reply with quote

Got the return label and hour ago, so I'm off to the post office.
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Fakir Mustache
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Joined: 25 Sep 2013
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PostPosted: Wed Jun 15, 2016 3:24 pm    Post subject: Reply with quote

Post office? That's weird, here they do it by UPS or DHL. Make sure you read what the instructions said.
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dezb1 wrote:
I only buy synths with mini keys as I like the shortscale synths.
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dezb1
The Oppressor


Joined: 01 Mar 2009
Posts: 7247
Location: glasgow

PostPosted: Wed Jun 15, 2016 4:23 pm    Post subject: Reply with quote

Fakir Mustache wrote:
Post office? That's weird, here they do it by UPS or DHL. Make sure you read what the instructions said.


Aye, they use Arsehole Force over here... probably the reason it's broken in the first place.
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gusman2x
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Joined: 16 Apr 2012
Posts: 3362
Location: Manchester U.K.

PostPosted: Wed Jun 15, 2016 5:50 pm    Post subject: Reply with quote

dezb1 wrote:


Aye, they use Arsehole Force over here... probably the reason it's broken in the first place.


Truth
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www.lowrisemusic.com

uugh, another Manchester alt/indie band
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singlepup
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Joined: 10 Dec 2010
Posts: 4033
Location: San Diego

PostPosted: Thu Jun 16, 2016 2:59 pm    Post subject: Reply with quote

Just glad it's getting taken care of... I hate it when bad things happen to good guitars.
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dezb1
The Oppressor


Joined: 01 Mar 2009
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Location: glasgow

PostPosted: Thu Jun 16, 2016 6:19 pm    Post subject: Reply with quote

Was a shame as it was a lovely looking thing:


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BearBoy
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Joined: 30 Aug 2011
Posts: 5089
Location: Location: Location

PostPosted: Thu Jun 16, 2016 6:42 pm    Post subject: Reply with quote

You going to try to get one from somewhere else Dezb?
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Fran wrote:
I love how this place is basic as fuck.

ekwatts wrote:
I'm just going to smash it in with a hammer and hope it works. Tone is all in the fingers anyway.
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dezb1
The Oppressor


Joined: 01 Mar 2009
Posts: 7247
Location: glasgow

PostPosted: Thu Jun 16, 2016 7:38 pm    Post subject: Reply with quote

BearBoy wrote:
You going to try to get one from somewhere else Dezb?



Discontinued, and commanding twice what Thomann were charging so I'm afraid not.
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BearBoy
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Joined: 30 Aug 2011
Posts: 5089
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PostPosted: Thu Jun 16, 2016 7:47 pm    Post subject: Reply with quote

Tits.
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Fran wrote:
I love how this place is basic as fuck.

ekwatts wrote:
I'm just going to smash it in with a hammer and hope it works. Tone is all in the fingers anyway.
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Bacchus
Whatever's handiest


Joined: 20 Apr 2006
Posts: 18971
Location: wandering

PostPosted: Thu Jun 16, 2016 9:31 pm    Post subject: Reply with quote

Bollocks.
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dezb1
The Oppressor


Joined: 01 Mar 2009
Posts: 7247
Location: glasgow

PostPosted: Fri Jun 17, 2016 12:44 am    Post subject: Reply with quote

Arse
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